FAQ

 

 

Here's your revised FAQ section for Riigid Aluminium Suitcases, updated to include the lifetime warranty and improved for clarity, flow, and premium tone:

1. What makes Riigid’s Aluminium suitcases unique?

Riigid Aluminium suitcases are crafted from premium-grade materials built to endure the toughest journeys. With a sleek, modern design and durable structure, each case strikes the perfect balance between style and strength—ideal for the modern traveler who demands both function and fashion.

2. How durable are Riigid Aluminium suitcases?

Our suitcases are engineered for real-world travel. The reinforced Aluminium shell and impact-resistant corners are designed to withstand rough handling, drops, and bumps—ensuring your belongings stay protected wherever your adventures take you.

3. Are Riigid suitcases waterproof?

Riigid suitcases are highly water-resistant and can handle rain and minor splashes. While not fully waterproof, they offer excellent protection against everyday weather conditions. For prolonged exposure to heavy rain or water, we recommend extra precautions.

4. How secure are Riigid suitcases?

Each suitcase includes a TSA-approved lock, giving you peace of mind while traveling. These locks allow airport security to inspect your luggage without damaging the lock or case, keeping your belongings safe and your travels hassle-free.

5. Do Riigid suitcases come with a warranty?

Yes—Every Riigid suitcase comes with a Lifetime Warranty.

We stand by the quality of our products for life. Our lifetime warranty covers:

  • Manufacturing Defects – Including zippers, handles, and seams

  • Functional Components – Like wheels, telescopic handles, and internal hardware

  • Structural Integrity – Protection against cracks or breakage in the frame or shell

  • Lock Systems – Coverage for issues with TSA lock functionality

How to Claim:
Simply email us at info@riigid.com with your proof of purchase and a description of the issue. We'll repair or replace your suitcase quickly and at no cost to you—because peace of mind should travel with you.

Note: Warranty covers functional and structural defects, not cosmetic wear, misuse, or damage from improper handling.